If you’re thinking of sending back a disappointing gift you just received over the holidays, the return may bring even more disappointment.

Americans have grown accustomed to free returns, but a growing number of retailers are charging fees as returns squeeze retailers’ bottom lines.

Macy’s, Abercrombie, J. Crew, H&M and other companies have all added shipping fees for mail-in returns.

And it’s not just the big mall brands, either. Eighty-one precent of merchants are now charging a fee for at least some methods of returns, according to Happy Returns, a logistics company that specializes in returns.

  • meyotch@slrpnk.net
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    10 months ago

    If this weren’t just a rage-bait article that gets recycled every year, I would say good. There is a portion of consumers who compulsively buy and return, with never any intention of keeping and using the product. They just like clicking ‘Buy’.

    (I personally think the behavior is a sign of emotional ill-health)

    • MaxHardwood@lemmy.ca
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      10 months ago

      Or you’re buying online and buy 3 different sizes of the same item with the plan to send back 2 because the sizing charts and measurements are all lies.