“For most markets where DoorDash operates, customers are prompted to tip on the checkout screen, with a middle option already selected by default. If they want to, they can adjust the tip later from the status screen while awaiting their food, or even after it’s delivered. That’s changing today; while blaming New York City’s minimum wage increase for delivery workers, DoorDash announced that for “select markets, including New York City,” tipping is now exclusively a post-checkout option”

It seems so ridiculous given tipping fatigue, that DoorDash is making what should be a given sound like a negative.

  • theparadox@lemmy.world
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    11 months ago

    the businesses who’ve tried this have largely failed.

    See most nations outside the US

    Paying a fast-casual dinning or fine dinning worker the same as a McDonald’s worker isn’t going to bode well for customers expecting a higher level of customer service

    Then wages can be set to match the establishment and expected level of customer service.

    I’ve eaten at restaurants outside the US and prices are not ridiculous. However, US businesses assert they’d need to be. If it’s truly going to set prices outside the affordable range for US customers I’d like to compare restaurant balance sheets inside vs. outside the US. What is costing US restaurants so much money that they have to pay their employees so poorly?

    • Zink@programming.dev
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      11 months ago

      I think you are giving business owners too much credit with your questions. Businesses and the rich like to spread FUD that anything taking any money from their pockets will destroy the economy.

      Much like Covid showed us that working from home was totally doable for many office jobs, I’m sure some some forced elimination of tipping would show that it’s completely possible to adjust to that change.

    • oxjox@lemmy.ml
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      11 months ago

      I’ve already responded to your comment in my comment that you’ve commented on.