T-Mobile sued after employee stole nude images from customer phone during trade-in::T-Mobile has been sued again for failing to protect consumer data after an employee at one of its Washington stores stole nude images off of a customer’s phone.

  • Jackthelad@lemmy.world
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    9 months ago

    Are there people out there who are not factory resetting their phones before they trade them in?

    …what?

    • WashedOver@lemmy.ca
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      9 months ago

      There are people out there that don’t know where the settings on their phone are

    • ZiemekZ@lemmy.world
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      9 months ago

      Samsung’s official service center refused to not wipe the phone after a screen replacement, because “procedures”. Paying extra wasn’t even an option! So I said “fuck them” and took my Note 9 to an independent repairman who did it at half the official price because he could separate broken glass from a working screen and replace just the former. I simply turned the phone off and trusted Samsung Secure Startup encryption before handing it over to the guy. That was the moment I thanked myself for turning on full-disk encryption.